The CR Smith Museum


Flagship Knoxville

CR Smith Museum - Telling the History of Innovation

The CR Smith Museum preserves the history of American Airlines and explains what it takes to run the airline, as told through the perspective of the team members who work there. Through its activities, the Museum serves schools, the general public and American Airlines team members.

About the CR Smith Museum

The signature piece of the Museum was and is a retired 1940 Douglas DC-3, the aircraft that was developed based on C.R. Smith's vision and that revolutionized commercial air travel. The "Flagship Knoxville" was purchased by The Grey Eagles, an American Airlines retired pilots group, and restored by retired and active American Airlines team members before being presented to the Museum. In 1999, a custom hangar was added to the Museum to house the DC-3 and protect it from the elements. The "DC-3 Hangar" was made possible by the fundraising efforts of the DC-3 Coalition, a volunteer group headed by former AA Senior Vice President of Field Sales and Services, Otto Becker. The group sold inscribed bricks that make up the floor of the "hangar" to this day.

The CR Smith Museum completed a significant remodel in the summer of 2018. In its new configuration, the Museum explains the inner workings of airline operations and showcases the people who run American Airlines every day. Brand new interactive exhibits entice participation by all age groups. The Museum features hundreds of historical artifacts, photographs, full-scale aircraft engines and a rare 1940 Douglas DC-3 airliner that is accessible to visitors. In addition, the Museum's 4K digital theater features Why I Fly, a short film that shares the inspirational stories of some of American Airlines team members.